Integrative Academic Solutions

Owner, Integrative Academic Solutions

Prior to contracting with TriCity Graphic Design, I considered inexpensive freelancers on “Fivvr” or developing the site on my own using the “Wix” web design platform. Neither of these approaches yielded sufficiently professional results, so I set out to find a reputable U.S.-based web design firm to assist me. My internet research led me to the Tricity Graphic Design site, where I found the case study examples to be attractive and well-considered. I was also impressed with the number of small business owners who gave the firm very favorable recommendations.

From the first day of work with TriCity, I was confident in my choice. Stephen’s turnaround in all areas of our contracted work was swift and very precise. And although I have limited knowledge of web hosting, design, and related concerns, Stephen patiently provided me with written instructions and accompanying screenshots, which were understandable to me, a layperson. Stephen was in regular email and text contact with me to keep me updated and to clarify my preferences for every detail on the site. Throughout the design process, there were multiple instances where I requested changes—some minor, others more substantial. Each time, Stephen showed remarkable patience and tackled every revision with enthusiasm and professionalism, always aiming to achieve the best possible outcome.

The original contract was clear and detailed, covering all aspects of design, timing, and development process. There were no hidden fees or unexpected costs that cropped up during or after the project. The website investment has already yielded positive results, including more client engagement and an enhanced online presence.

I’m excited about my attractive and functional website and plan to stay with TriCity for ongoing site support. I highly recommend Stephen and TriCity Graphic Design to any business owner in need of a dependable and talented professional for website development and/or business printed media.”